Security Awareness KitPhone, text and in-person tricks: security awareness training
A 6-minute topic in a 8-part programme. What your people need to know:
- Callers may pretend to be IT, a bank, a supplier or a senior leader.
- A voice or video can be faked. Urgent money or access requests need a call-back on a known number.
The full module (4 points, a do and a don't, speaker notes) is in the Security Awareness Kit.
Quiz question
A caller says they're from your bank's fraud team and asks you to confirm your details. You should:
- Confirm to protect the account
- Hang up and call the number on your card or the bank's website
- Give only the last four digits
- Ask them to call back later
Show the answer
B. Always call back on a number you find yourself.
Take the free 10-question quiz